TERMS & CONDITIONS

Terms & Conditions – 396jl Gaming Platform

These terms govern your use of the 396jl platform. Please read them carefully before registering an account or placing any wagers. By using 396jl, you confirm that you have read, understood, and agreed to these terms.

Last reviewed: 2026

1 Acceptance of Terms

By accessing or using the 396jl platform — whether through the website at 396jl.vu, the 396jl mobile app, or any other channel operated by 396jl — you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These terms constitute a binding agreement between you and 396jl.

If you do not agree with any part of these terms, you must not create an account, deposit funds, or use any of the gaming or betting products available on the platform. Continued use of the platform after any update to these terms constitutes acceptance of the revised version.

These terms apply to all players in the Philippines who register and use the 396jl platform, including all products — live casino, slot games, fish games, sports betting, and the VIP program. All transactions are denominated in Philippine Peso (PHP).

2 Eligibility & Age Requirement

To register and use 396jl, you must meet all of the following eligibility conditions:

  • You must be at least 21 years of age. This is the minimum age requirement for online gaming and betting applicable to 396jl's Philippine player base. Players under 21 are strictly prohibited from registering or playing.
  • You must be a natural person — corporate or institutional accounts are not permitted.
  • You must not be subject to any legal restriction that prohibits you from participating in online gaming or sports betting.
  • You must provide accurate, truthful information during registration. Providing false information — including false date of birth — is a material breach of these terms and may result in immediate account suspension and forfeiture of balance.

396jl reserves the right to request age and identity verification at any time. Where verification cannot be completed to 396jl's satisfaction, access to withdrawals and gameplay may be suspended pending resolution.

21+ only. Underage gambling is illegal and harmful. If you have concerns that a minor may be accessing your account or device, please contact support immediately and consider activating account access restrictions.

3 Account Registration & Security

Each player is permitted to hold one account on 396jl. Creating multiple accounts — whether under the same name, payment method, device, or IP address — is prohibited and may result in all associated accounts being suspended and balances forfeited.

When registering, you must provide your real name, valid contact details, and accurate personal information. This information is used for identity verification (KYC) as required before your first withdrawal can be processed.

  • You are responsible for maintaining the confidentiality of your account credentials including your password and any OTP codes sent to your registered contact.
  • You must not share your account with, or allow access by, any third party. Any activity that occurs under your account credentials is your responsibility.
  • If you suspect that your account has been accessed without your authorisation, you must notify 396jl support immediately.
  • Your account is personal and non-transferable. You may not sell, assign, or otherwise transfer your 396jl account to another person.

396jl uses SSL encryption to protect data transmitted between your device and the platform. However, account security is a shared responsibility — you are expected to use a strong, unique password and to keep your login details private.

4 Deposits & Payments

All account transactions on 396jl are denominated in Philippine Peso (PHP). There is no currency conversion applied to Philippine player accounts — what you deposit is the amount credited to your balance in PHP.

Accepted deposit methods include Philippine e-wallets (such as GCash and Maya) and Philippine bank transfer and mobile banking. 396jl does not accept credit cards or cryptocurrency as payment methods for deposits or wagering.

  • All funds deposited must come from a payment source registered in your own name. Third-party payments are not permitted.
  • Minimum and maximum deposit limits apply and may vary by payment method. Current limits are shown at the point of deposit within your account.
  • Deposits that cannot be verified as coming from the account holder's own registered payment source may be returned or held pending investigation.
  • 396jl does not charge fees for standard deposits, but your payment provider may apply their own charges or limits.
Payment method note: GCash and Maya are supported as local Philippine e-wallet payment channels. These are payment instruments used to fund your 396jl balance — they do not constitute any endorsement or regulatory relationship between those providers and 396jl.

5 Withdrawals

Withdrawal requests are processed to the same payment method used for deposit where possible. All withdrawals are paid in Philippine Peso (PHP) to your verified Philippine bank account, GCash, or Maya wallet.

  • KYC identity verification must be completed before your first withdrawal. This is a one-time process that requires government-issued identification and may include proof of address.
  • Processing times vary by VIP tier. Standard accounts are processed through the regular queue; Silver tier and above receive priority processing.
  • Withdrawals are only paid to accounts and payment methods registered in your own name. Payments to third-party accounts are not permitted under any circumstances.
  • 396jl reserves the right to request additional verification documents before processing any withdrawal, particularly for large amounts or where account activity is flagged for review.
  • Minimum and maximum withdrawal amounts apply and are displayed within your account dashboard at the time of request.

Incomplete KYC will delay withdrawals. Complete your identity verification as early as possible — not just when you're ready to withdraw — to avoid delays when you need your funds.

6 Gameplay Rules

All games and betting products on 396jl — including live casino, slot games, fish games, and sports betting — are games of chance or skill-and-chance combined. No outcome is guaranteed, and players should understand that financial loss is a real and normal part of using these products.

  • Bets placed and confirmed are final. Cancellation of a confirmed wager is not possible except where explicitly permitted by the specific game or betting product rules.
  • In the event of a technical fault, disconnection, or system error during a game round or bet, 396jl will apply a fair resolution based on the state of the game at the point of interruption. The platform's determination in these cases is final.
  • Any attempt to exploit software bugs, game malfunctions, or pricing errors to gain an unfair advantage is prohibited. Winnings derived from known errors may be voided.
  • Sports betting odds and markets are subject to change before a bet is confirmed. The odds displayed at the time of confirmation are the odds that apply to your wager.
  • Live betting markets may be suspended at any point during an event at 396jl's discretion, particularly around key moments such as goals, set changes, or injury stoppages.

Game-specific rules for live casino tables, individual slot titles, fish game mechanics, and sports betting markets are available within each product section on the platform. These product-level rules supplement these Terms & Conditions and should be read alongside them.

7 Bonuses & Promotions

396jl offers bonuses, cashback, and promotional rewards to registered players from time to time. All bonuses are subject to their own specific terms, which are published alongside each promotion when it is active.

  • Bonus eligibility, wagering requirements, validity periods, and applicable games or products are defined in the individual promotion terms. Where no specific promotion terms are currently active, general bonus availability is not guaranteed.
  • Bonuses are issued to the account of the eligible player and are non-transferable.
  • Attempting to abuse or manipulate bonus systems — including creating multiple accounts to claim the same offer, or coordinating with other players to meet wagering requirements artificially — will result in bonus forfeiture and may result in account suspension.
  • 396jl reserves the right to amend, suspend, or withdraw any promotion at any time. Changes will be communicated through the platform.
VIP cashback and rewards are part of the 396jl VIP program and are governed by the VIP program terms available on the VIP page. Points accumulate across all real-money products on the platform.

8 Responsible Gaming

396jl is committed to providing a gaming environment that supports responsible play. The platform provides self-management tools directly accessible from within your account, including deposit limits, session time limits, and self-exclusion options.

  • Deposit limits: You can set daily, weekly, or monthly deposit caps on your account. Limits take effect immediately when reduced and may have a cooling-off period before they can be increased.
  • Session controls: Time limit reminders and session duration caps help you manage how long you spend on the platform in a single sitting.
  • Self-exclusion: You can request a self-exclusion period — temporary or indefinite — from within your account settings or by contacting support. During exclusion, your account is locked and bonuses are forfeited.

If you feel that your gaming activity is becoming difficult to control, or that it is negatively affecting your finances, relationships, or wellbeing, please use the self-exclusion tool and seek external support. Gaming on 396jl should always be a form of entertainment, not a source of income or a way to recover financial losses.

Play within your means. Set a budget before each session and treat it as a fixed cost. Never chase losses. For more tools and guidance, visit the Responsible Gaming page.

9 Prohibited Conduct

The following actions are strictly prohibited on 396jl and may result in immediate account suspension, balance forfeiture, and reporting to relevant authorities where applicable:

  • Registering more than one account or using another person's identity to register
  • Using automated tools, bots, scripts, or software to interact with the platform or gain any advantage in gameplay
  • Colluding with other players to manipulate game outcomes, odds, or bonus terms
  • Using funds sourced from illegal activity to deposit on the platform
  • Providing false, misleading, or fraudulent information at any stage of the registration or verification process
  • Attempting to reverse transactions, initiate chargebacks, or dispute legitimate settled transactions through your payment provider
  • Exploiting technical errors, pricing mistakes, or system vulnerabilities for financial gain

Any breach of these prohibited conduct rules may result in permanent account closure and forfeiture of account balance without prior notice. 396jl reserves the right to take legal action where appropriate.

10 Account Termination

You may close your account at any time by contacting 396jl support. Any eligible remaining balance after settling outstanding bets will be returned to your verified payment method, subject to standard withdrawal terms and completed KYC.

396jl reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:

  • These Terms & Conditions have been materially breached
  • Identity verification cannot be completed or documents are found to be fraudulent
  • Account activity indicates prohibited conduct as described in Section 9
  • A self-exclusion request has been submitted and accepted
  • Continued operation of the account presents a legal or compliance risk

Where an account is closed due to a breach of these terms, any balance associated with that account may be forfeited. 396jl will communicate the reason for closure where it is permitted to do so.

11 Limitation of Liability

396jl provides its platform and gaming products on an "as available" basis. While we work to maintain consistent uptime and accurate game results, we cannot guarantee that the platform will be available at all times or that it will be free from technical interruptions.

  • 396jl is not liable for losses caused by service interruptions, connectivity issues on your device or network, or circumstances outside our reasonable control.
  • We do not guarantee any specific gaming outcome or financial return. All games and betting products carry inherent risk of financial loss.
  • 396jl's liability to any player in connection with their use of the platform is limited to the amount held in their verified account balance at the time the claim arises.
  • Nothing in these terms limits liability for fraud, wilful misconduct, or any liability that cannot be excluded under applicable law.

12 Changes to These Terms

396jl may update these Terms & Conditions from time to time. When we make material changes, we will notify registered players through the platform — via in-app notification or email to your registered address — before the changes take effect.

Your continued use of 396jl after the effective date of any updated terms constitutes your acceptance of those changes. If you do not agree with updated terms, you should close your account before the changes take effect.

We recommend reviewing this page periodically. The date at the top of this page reflects when these terms were last reviewed.

Questions about these terms? If anything here is unclear, contact the 396jl support team before placing any wagers. We're here to help clarify how the platform works.

Our Commitments to Every Player

The principles behind how 396jl operates for Philippine players, every day.

Secure & Verified Transactions

SSL encryption protects every transaction. KYC verification ensures withdrawals reach the right person — the verified account holder — every time, in Philippine Peso.

PHP Throughout — No Conversion

Your entire 396jl experience — deposits, wagers, winnings, and withdrawals — is in PHP. No USD-denominated accounts, no hidden conversion rates, and no surprises at withdrawal time.

Built-In Responsible Gaming Tools

Deposit limits, session controls, and self-exclusion are available to every account holder regardless of VIP tier. These tools are there to use — not just listed in the terms.

Clear, Accessible Rules

Game rules, bonus terms, and platform policies are published within each product section. We believe players should be able to find the rules without having to dig — so we keep them where they're relevant.

One Account, Your Identity

One account per player, registered under your real name. This keeps the platform fair for everyone and ensures that your verified balance is always protected and correctly attributed.

Advance Notice of Changes

When these terms change in a material way, registered players are notified in advance through the platform. You always have the opportunity to review changes before they apply to your account.

Quick Reference Summary

A plain-language overview of the most important points in these terms. Always refer to the full sections above for complete details.

21+ Age Requirement
You must be at least 21 years old to register and use 396jl. Age verification is part of the KYC process required before your first withdrawal.
PHP Deposits & Withdrawals
All transactions are in Philippine Peso. Accepted methods include GCash, Maya, and Philippine bank transfer. Credit cards and crypto are not accepted.
One Account Per Player
Multiple accounts are prohibited. Each player may hold only one account, registered under their real name with accurate personal information.
Games Involve Financial Risk
All games and betting products on 396jl carry the risk of financial loss. No outcome is guaranteed. Set a session budget and play within your means.
Self-Management Tools Available
Deposit limits, session controls, and self-exclusion are available from your account dashboard. Use them proactively — not just when things feel out of control.
Terms May Be Updated
396jl may update these terms from time to time. Material changes will be communicated to registered players before they take effect.

Ready to Play on 396jl?

Create your free account today, complete verification, and access live casino, slots, fish games, and sports betting — all in PHP, on mobile or desktop.

21+ only. Real-money gaming carries financial risk. Play responsibly. By registering, you confirm you have read and agreed to these Terms & Conditions.